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Data Processing Agreement

Last updated: March 4, 2026

1. Scope

This Data Processing Agreement ("DPA") applies to the processing of personal data by ConfiDoq on behalf of the customer in connection with the Service.

2. Roles

The customer acts as the Data Controller. ConfiDoq acts as the Data Processor, processing data only on documented instructions from the Controller.

3. Processing Purpose

Personal data is processed solely for the purpose of providing SAP transport documentation services as described in the main agreement.

4. Security Measures

ConfiDoq implements appropriate technical and organizational measures to ensure a level of security appropriate to the risk, including encryption at rest and in transit.

5. Subprocessors

ConfiDoq may engage subprocessors to assist in providing the Service. A current list is available on our Subprocessors page. We will notify you of any changes.

6. Data Subject Rights

ConfiDoq will assist the Controller in responding to data subject requests regarding access, rectification, erasure, or portability of personal data.

7. Data Breach Notification

ConfiDoq will notify the Controller without undue delay upon becoming aware of a personal data breach, providing all necessary information for the Controller to meet its obligations.

8. Data Deletion

Upon termination of the Service, ConfiDoq will delete or return all personal data within 30 days, unless retention is required by applicable law.

9. Contact

For DPA-related inquiries, contact us at legal@confidoq.ai.